[Pdns-users] SRV records - wow, hounded for payment already?

[Emiel van Berlo]

Plus 1 for steve.

I am a happy powerdns user too. Subscribed to this mailing list for a
couple of years.
Seen a lot of newbe questions and a lot of people have done their best to
help each and everyone. For free.
you ask for help. You don't demand it here!

Kind Regards
Mr E.

Op zo 5 mrt. 2017 om 18:29 schreef Steve Atkins <steve at blighty.com>

>
>
> > On Mar 5, 2017, at 9:22 AM, NoBloat <bloat at grounded.net> wrote:
>
> >
>
> > Wow, only a few days into trying pdns and I'm getting hounded about
> buying support and being given a hard time about wanting to remain
> anonymous which most anyone should want to anyhow.
>
> >
>
> > Yes, DNS records are public but I don't have to say which domains I'm
> working on in mailing lists or forums if I don't want to and you don't have
> to help if you don't want to. No one is forcing anyone to help anyone so
> why even point such a lame thing out. Just don't help then.
>
>
>
> Every post you make to a mailing list goes to hundreds or thousands of
> people. You're costing them a significant amount of time and attention.
>
>
>
> If you're not prepared to share the information that people need to help
> you (which includes how you have replication configured, as well as the
> domain involved) then you're mostly just wasting their time - which is
> rude, unprofessional behaviour.
>
>
>
> You might want to take a step back and think about whether if someone else
> were behaving the way you are you'd want to go out of your way to give them
> free support? And whether - as a bind expert - you'd be able to diagnose
> their misconfiguration without access to their bind configuration and
> without the ability to query their bind server? And, even if you were able,
> how much additional work that would require?
>
>
>
> (Disclaimer: I have no connection with powerdns other than being a happy
> user, and one who has received very effective support here in the past.)
>
>
>
> Cheers,
>
>   Steve
>
>
>
> >
>
> > As I have said, pdns is new to me, I've used to using BIND for many
> years. I cannot jump into paying for support when I am simply trying to
> make a case to my bosses that maybe they should consider using this product
> for their enterprise networks, they would think I am a fool for suggesting
> this without even playing with it for a while first to make my case.
>
> >
>
> > I'll either go back to BIND if I will continuously be told such things
> when asking for basic help or I'll find one of our devs who knows the
> product. I just wanted to get some hands on time with it first.
>
> >
>
> >
>
> >
>
> > ----- Original Message -----
>
> > From: "Brian Candler" <b.candler at pobox.com>
>
> > To: "NoBloat" <bloat at grounded.net>, Pdns-users at mailman.powerdns.com
>
> > Sent: Saturday, March 4, 2017 3:48:40 PM
>
> > Subject: Re: [Pdns-users] SRV records do not transfer correctly
>
> >
>
> > On 04/03/2017 18:56, NoBloat wrote:
>
> >> I'm not sure what you mean by 'what form of replication'. What
> information could I give which would answer this?
>
> >
>
> > Well, you could give the type of replication you have configured!
>
> >
>
> > See:
>
> > https://doc.powerdns.com/md/authoritative/modes-of-operation/
>
> >
>
> > If you are using pdns with mysql backend, then I'd say the best way is
>
> > to use native mysql replication between the backends.
>
> >
>
> > You can do zone transfers instead, but it requires more configuration,
>
> > as described in the page linked above.
>
> >
>
> >> In terms of obfuscating, sorry but all I obfuscated was the actually
> domain name. The rest of the records show clearly. I cannot post private
> information which I do not own.
>
> >
>
> > The DNS is a public database.
>
> >
>
> > The support policy for powerdns is clear, and Bert pointed you to it
>
> > already:
>
> >
>
> >
> https://blog.powerdns.com/2016/01/18/open-source-support-out-in-the-open/
>
> >
>
> > Basicaly: if you want private support, you can pay for it.  If you want
> free
>
> > support, then you publish the information about the domain you are
>
> > having problems with, without obfuscation.
>
> >
>
> > Most of your questions could be answered in a few seconds if you gave
> the actual domains
>
> > and we could send queries to your servers.
>
> >
>
> > _______________________________________________
>
> > Pdns-users mailing list
>
> > Pdns-users at mailman.powerdns.com
>
> > https://mailman.powerdns.com/mailman/listinfo/pdns-users
>
>
>
> _______________________________________________
>
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>
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>
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>
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