[Pdns-users] Fwd: Panopta outage: ns1.host-care.com DNS: Timeout
Ravindra Bagul
bagul.ravindra at jasmax.in
Wed Jul 8 11:11:14 UTC 2015
Hello Members,
I am getting following outage mail from panopta monitoring systems.
Please let us know what is wrong with our name server. We are using
powerdns on ns1/ns2.host-care.com servers. It was find before couple of
days ago.
Thanks and awaiting for your valuable suggestions.
Ravi bagul.
---------- Forwarded message ----------
From: <outage at panopta.com>
Date: Wed, Jul 8, 2015 at 2:50 PM
Subject: Panopta outage: ns1.host-care.com DNS: Timeout
To: outage at techsupportco.com
Panopta has detected the following:
o ns1.host-care.com outage at 16:13:29 ICT: DNS: Timeout
Escalate Outages:
https://my.panopta.com/api/config/escalateOutage?outage_hash=KHcddh4ByjqIxyt&contact_id=1191
Delay Outage Escalations by 5 minutes:
https://my.panopta.com/api/config/delayEscalation?outage_hash=KHcddh4ByjqIxyt&contact_id=1191&minutes=5
For further details on these outages, look below:
ns1.host-care.com
- Confirmed by: Seattle, Denver, Seattle 2
- Outage Log Entries:
* 2015-07-08 09:15:08 - traceroute to 198.136.54.5 (198.136.54.5), 30
hops max, 60 byte packets
1 hosted-by.datarealm.com (65.23.128.1) 0.511 ms 0.527 ms 0.691 ms
2 174.128.25.51 (174.128.25.51) 0.445 ms 0.438 ms 0.462 ms
3 vl-103.core1.scd1.ip.io.com (74.206.111.77) 0.659 ms 0.708 ms 0.751
ms
4 te-3-2.edge5.scd1.ip.io.com (74.206.111.198) 0.612 ms 0.648 ms 0.711
ms
5 te0-0-1-0.nr11.b021801-0.phx02.atlas.cogentco.com (38.122.88.141)
0.977 ms 1.018 ms 3.336 ms
6 154.24.36.61 (154.24.36.61) 0.895 ms 1.200 ms 1.179 ms
7 te0-4-1-6.ccr21.phx02.atlas.cogentco.com (154.54.24.146) 9.424 ms
te0-4-1-6.ccr22.phx02.atlas.cogentco.com (154.54.1.229) 9.710 ms
te0-4-1-6.ccr21.phx02.atlas.cogentco.com (154.54.24.146) 9.350 ms
8 be2291.ccr21.iah01.atlas.cogentco.com (154.54.2.189) 25.825 ms
be2292.ccr22.iah01.atlas.cogentco.com (154.54.1.81) 25.832 ms
be2291.ccr21.iah01.atlas.cogentco.com (154.54.2.189) 25.801 ms
9 be2069.ccr21.mia01.atlas.cogentco.com (66.28.4.238) 53.281 ms
be2071.ccr22.mia01.atlas.cogentco.com (154.54.0.221) 53.275 ms
be2069.ccr21.mia01.atlas.cogentco.com (66.28.4.238) 53.253 ms
10 be2054.ccr21.mia03.atlas.cogentco.com (154.54.80.42) 53.462 ms
be2055.ccr21.mia03.atlas.cogentco.com (154.54.24.234) 53.184 ms 53.165 ms
11 cogent.xe-1-1.edge1.mco01.hostdime.com (38.88.164.2) 60.457 ms 60.449
ms 60.666 ms
12 xe-1-2-core1.orl.hostdime.com (72.29.88.34) 96.989 ms 110.222 ms
110.146 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
* 2015-07-08 09:15:00 - traceroute to 198.136.54.5 (198.136.54.5), 30
hops max, 60 byte packets
1 23.226.224.1 (23.226.224.1) 9.957 ms 10.051 ms 10.136 ms
2 129.250.199.213 (129.250.199.213) 1.013 ms 1.256 ms 1.429 ms
3 ae-6.r21.sttlwa01.us.bb.gin.ntt.net (129.250.5.44) 0.486 ms 0.614 ms
ae-6.r20.sttlwa01.us.bb.gin.ntt.net (129.250.5.42) 4.768 ms
4 ae-3.r23.snjsca04.us.bb.gin.ntt.net (129.250.3.124) 18.836 ms
ae-0.r20.sttlwa01.us.bb.gin.ntt.net (129.250.2.53) 0.517 ms
ae-3.r23.snjsca04.us.bb.gin.ntt.net (129.250.3.124) 19.138 ms
5 ae-8.r21.dllstx09.us.bb.gin.ntt.net (129.250.4.155) 56.213 ms
ae-3.r23.snjsca04.us.bb.gin.ntt.net (129.250.3.124) 17.589 ms 17.629 ms
6 ae-8.r21.dllstx09.us.bb.gin.ntt.net (129.250.4.155) 57.752 ms
ae-0.r20.dllstx09.us.bb.gin.ntt.net (129.250.2.58) 58.166 ms 56.714 ms
7 ae-0.r20.dllstx09.us.bb.gin.ntt.net (129.250.2.58) 58.184 ms
ae-6.r21.miamfl02.us.bb.gin.ntt.net (129.250.2.218) 85.956 ms 85.688 ms
8 ae-2.r05.miamfl02.us.bb.gin.ntt.net (129.250.3.173) 91.359 ms 90.909
ms 89.239 ms
9 xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net (129.250.194.126) 97.239
ms 94.473 ms 95.208 ms
10 xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net (129.250.194.126) 93.121 ms
xe-1-2-core1.orl.hostdime.com (72.29.88.34) 97.358 ms
xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net (129.250.194.126) 96.673 ms
11 xe-1-2-core1.orl.hostdime.com (72.29.88.34) 104.180 ms * *
12 one.host-care.com (198.136.54.5) 87.755 ms 91.204 ms 89.433 ms
* 2015-07-08 09:14:52 - traceroute to 198.136.54.5 (198.136.54.5), 30
hops max, 60 byte packets
1 unassigned.psychz.net (192.210.51.25) 0.724 ms 0.924 ms 1.138 ms
2 10.99.99.5 (10.99.99.5) 0.357 ms 0.352 ms 0.333 ms
3 v807.core1.lax2.he.net (66.220.10.121) 2.684 ms 2.896 ms 31.602 ms
4 10ge16-3.core1.phx2.he.net (184.105.222.85) 9.951 ms 10.132 ms
23.325 ms
5 10ge15-3.core1.dal1.he.net (184.105.222.78) 133.413 ms 133.613 ms
134.071 ms
6 10ge1-3.core1.mia1.he.net (184.105.222.30) 166.614 ms 166.711 ms
167.647 ms
7 * * *
8 xe-1-2-core1.orl.hostdime.com (72.29.88.34) 81.489 ms 80.965 ms
80.898 ms
9 one.host-care.com (198.136.54.5) 69.067 ms 69.722 ms 70.084 ms
* 2015-07-08 09:14:49 - traceroute to 198.136.54.5 (198.136.54.5), 30
hops max, 60 byte packets
1 23.92.24.3 (23.92.24.3) 0.425 ms 0.552 ms 0.696 ms
2 10ge8-3.core3.fmt2.he.net (64.71.132.137) 6.583 ms 6.607 ms 6.485 ms
3 10ge3-1.core1.dal1.he.net (72.52.92.154) 47.933 ms 43.261 ms 48.014
ms
4 10ge1-3.core1.mia1.he.net (184.105.222.30) 73.913 ms 73.955 ms
73.993 ms
5 dimenoc.nota-miami.net (198.32.125.68) 81.595 ms 81.552 ms 81.614 ms
6 xe-1-2-core1.orl.hostdime.com (72.29.88.34) 95.217 ms 94.739 ms
94.674 ms
7 one.host-care.com (198.136.54.5) 81.899 ms 81.796 ms 81.948 ms
* 2015-07-08 09:14:49 - traceroute to 198.136.54.5 (198.136.54.5), 30
hops max, 60 byte packets
1 gw-r2.ptr.zerigo.net (64.27.57.3) 0.775 ms 0.824 ms 0.867 ms
2 72.18.158.145 (72.18.158.145) 1.070 ms 1.019 ms 1.033 ms
3 vlan968.dist2.denver2.handynetworks.com (68.71.128.210) 1.076 ms
1.047 ms 0.953 ms
4 ae0-10.core1.handynetworks.com (68.71.128.144) 0.388 ms 0.389 ms
0.327 ms
5 ae0-14.border1.denver4.handynetworks.com (68.71.128.69) 0.452 ms
0.433 ms 0.354 ms
6 10ge14-7.core1.den1.he.net (216.66.78.125) 4.697 ms 0.412 ms 0.424 ms
7 10ge4-3.core1.chi1.he.net (184.105.81.81) 24.714 ms 24.713 ms 31.507
ms
8 10ge3-2.core1.atl1.he.net (184.105.223.226) 54.905 ms 54.920 ms
52.729 ms
9 10ge4-1.core1.mia1.he.net (72.52.92.54) 64.765 ms 61.342 ms 64.696 ms
10 dimenoc.nota-miami.net (198.32.125.68) 68.408 ms 68.423 ms 65.640 ms
11 xe-1-2-core1.orl.hostdime.com (72.29.88.34) 66.340 ms 73.892 ms
67.005 ms
12 one.host-care.com (198.136.54.5) 67.949 ms 69.086 ms 66.802 ms
* 2015-07-08 09:14:45 - traceroute to 198.136.54.5 (198.136.54.5), 30
hops max, 60 byte packets
1 96.44.136.1.static.quadranet.com (96.44.136.1) 0.676 ms 0.624 ms
0.803 ms
2 colo-lax13.as8100.net (96.44.180.97) 0.521 ms 0.511 ms 0.486 ms
3 bboi-quadranet.bboi.net (66.186.192.149) 0.467 ms 0.649 ms 0.608 ms
4 phx-ten2-1-la-ten3-3.bboi.net (64.127.128.146) 9.090 ms 9.199 ms
9.253 ms
5 64.127.128.178 (64.127.128.178) 28.129 ms 28.111 ms 28.086 ms
6 64.127.128.176 (64.127.128.176) 42.211 ms 42.030 ms 42.093 ms
7 atl-ten3-2-nsh-ten4-1.bboi.net (64.127.130.57) 49.172 ms 49.109 ms
49.086 ms
8 boc-ten1-4-atl-ten2-6.bboi.net (66.216.1.254) 62.032 ms 62.094 ms
62.092 ms
9 mia-ten3-1-boc-ten1-5.bboi.net (66.216.1.245) 63.283 ms 63.415 ms
63.400 ms
10 dimenoc.nota-miami.net (198.32.125.68) 70.753 ms 70.860 ms 70.836 ms
11 xe-1-2-core1.orl.hostdime.com (72.29.88.34) 187.554 ms 187.552 ms
70.781 ms
12 one.host-care.com (198.136.54.5) 71.453 ms 71.021 ms 71.388 ms
* 2015-07-08 09:14:39 - Outage confirmed by Seattle, Denver, Seattle 2
* 2015-07-08 09:13:29 - DNS Name - ns1.host-care.com outage cause:
Timeout
.
=============================================================================
Copyright 2012 Panopta LLC. All Rights Reserved.
--
Ravindra Bagul
Sr. System Administrator
Jasmax Technology Pvt. Ltd.
Mobile: +91 9923285124
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