<div dir="ltr"><div><div><div><div>Hello Members,<br><br></div>I am getting following outage mail from panopta monitoring systems.<br><br></div>Please let us know what is wrong with our name server. We are using powerdns on ns1/<a href="http://ns2.host-care.com">ns2.host-care.com</a> servers. It was find before couple of days ago.<br><br></div>Thanks and awaiting for your valuable suggestions. <br><br></div>Ravi bagul.<br><div><div><div><div><div><br><div class="gmail_quote"><div dir="ltr"><div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername"></b> <span dir="ltr"><<a href="mailto:outage@panopta.com" target="_blank">outage@panopta.com</a>></span><br>Date: Wed, Jul 8, 2015 at 2:50 PM<br>Subject: Panopta outage: <a href="http://ns1.host-care.com" target="_blank">ns1.host-care.com</a> DNS: Timeout<br>To: <a href="mailto:outage@techsupportco.com" target="_blank">outage@techsupportco.com</a><br><br><br>Panopta has detected the following:<br>
<br>
o <a href="http://ns1.host-care.com" rel="noreferrer" target="_blank">ns1.host-care.com</a> outage at 16:13:29 ICT: DNS: Timeout<br>
<br>
Escalate Outages: <a href="https://my.panopta.com/api/config/escalateOutage?outage_hash=KHcddh4ByjqIxyt&contact_id=1191" rel="noreferrer" target="_blank">https://my.panopta.com/api/config/escalateOutage?outage_hash=KHcddh4ByjqIxyt&contact_id=1191</a><br>
Delay Outage Escalations by 5 minutes: <a href="https://my.panopta.com/api/config/delayEscalation?outage_hash=KHcddh4ByjqIxyt&contact_id=1191&minutes=5" rel="noreferrer" target="_blank">https://my.panopta.com/api/config/delayEscalation?outage_hash=KHcddh4ByjqIxyt&contact_id=1191&minutes=5</a><br>
<br>
For further details on these outages, look below:<br>
<br>
<a href="http://ns1.host-care.com" rel="noreferrer" target="_blank">ns1.host-care.com</a><br>
- Confirmed by: Seattle, Denver, Seattle 2<br>
- Outage Log Entries:<br>
* 2015-07-08 09:15:08 - traceroute to 198.136.54.5 (198.136.54.5), 30 hops max, 60 byte packets<br>
1 <a href="http://hosted-by.datarealm.com" rel="noreferrer" target="_blank">hosted-by.datarealm.com</a> (65.23.128.1) 0.511 ms 0.527 ms 0.691 ms<br>
2 174.128.25.51 (174.128.25.51) 0.445 ms 0.438 ms 0.462 ms<br>
3 <a href="http://vl-103.core1.scd1.ip.io.com" rel="noreferrer" target="_blank">vl-103.core1.scd1.ip.io.com</a> (74.206.111.77) 0.659 ms 0.708 ms 0.751 ms<br>
4 <a href="http://te-3-2.edge5.scd1.ip.io.com" rel="noreferrer" target="_blank">te-3-2.edge5.scd1.ip.io.com</a> (74.206.111.198) 0.612 ms 0.648 ms 0.711 ms<br>
5 <a href="http://te0-0-1-0.nr11.b021801-0.phx02.atlas.cogentco.com" rel="noreferrer" target="_blank">te0-0-1-0.nr11.b021801-0.phx02.atlas.cogentco.com</a> (38.122.88.141) 0.977 ms 1.018 ms 3.336 ms<br>
6 154.24.36.61 (154.24.36.61) 0.895 ms 1.200 ms 1.179 ms<br>
7 <a href="http://te0-4-1-6.ccr21.phx02.atlas.cogentco.com" rel="noreferrer" target="_blank">te0-4-1-6.ccr21.phx02.atlas.cogentco.com</a> (154.54.24.146) 9.424 ms <a href="http://te0-4-1-6.ccr22.phx02.atlas.cogentco.com" rel="noreferrer" target="_blank">te0-4-1-6.ccr22.phx02.atlas.cogentco.com</a> (154.54.1.229) 9.710 ms <a href="http://te0-4-1-6.ccr21.phx02.atlas.cogentco.com" rel="noreferrer" target="_blank">te0-4-1-6.ccr21.phx02.atlas.cogentco.com</a> (154.54.24.146) 9.350 ms<br>
8 <a href="http://be2291.ccr21.iah01.atlas.cogentco.com" rel="noreferrer" target="_blank">be2291.ccr21.iah01.atlas.cogentco.com</a> (154.54.2.189) 25.825 ms <a href="http://be2292.ccr22.iah01.atlas.cogentco.com" rel="noreferrer" target="_blank">be2292.ccr22.iah01.atlas.cogentco.com</a> (154.54.1.81) 25.832 ms <a href="http://be2291.ccr21.iah01.atlas.cogentco.com" rel="noreferrer" target="_blank">be2291.ccr21.iah01.atlas.cogentco.com</a> (154.54.2.189) 25.801 ms<br>
9 <a href="http://be2069.ccr21.mia01.atlas.cogentco.com" rel="noreferrer" target="_blank">be2069.ccr21.mia01.atlas.cogentco.com</a> (66.28.4.238) 53.281 ms <a href="http://be2071.ccr22.mia01.atlas.cogentco.com" rel="noreferrer" target="_blank">be2071.ccr22.mia01.atlas.cogentco.com</a> (154.54.0.221) 53.275 ms <a href="http://be2069.ccr21.mia01.atlas.cogentco.com" rel="noreferrer" target="_blank">be2069.ccr21.mia01.atlas.cogentco.com</a> (66.28.4.238) 53.253 ms<br>
10 <a href="http://be2054.ccr21.mia03.atlas.cogentco.com" rel="noreferrer" target="_blank">be2054.ccr21.mia03.atlas.cogentco.com</a> (154.54.80.42) 53.462 ms <a href="http://be2055.ccr21.mia03.atlas.cogentco.com" rel="noreferrer" target="_blank">be2055.ccr21.mia03.atlas.cogentco.com</a> (154.54.24.234) 53.184 ms 53.165 ms<br>
11 <a href="http://cogent.xe-1-1.edge1.mco01.hostdime.com" rel="noreferrer" target="_blank">cogent.xe-1-1.edge1.mco01.hostdime.com</a> (38.88.164.2) 60.457 ms 60.449 ms 60.666 ms<br>
12 <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 96.989 ms 110.222 ms 110.146 ms<br>
13 * * *<br>
14 * * *<br>
15 * * *<br>
16 * * *<br>
17 * * *<br>
18 * * *<br>
19 * * *<br>
20 * * *<br>
21 * * *<br>
22 * * *<br>
23 * * *<br>
24 * * *<br>
25 * * *<br>
26 * * *<br>
27 * * *<br>
28 * * *<br>
29 * * *<br>
30 * * *<br>
<br>
* 2015-07-08 09:15:00 - traceroute to 198.136.54.5 (198.136.54.5), 30 hops max, 60 byte packets<br>
1 23.226.224.1 (23.226.224.1) 9.957 ms 10.051 ms 10.136 ms<br>
2 129.250.199.213 (129.250.199.213) 1.013 ms 1.256 ms 1.429 ms<br>
3 <a href="http://ae-6.r21.sttlwa01.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-6.r21.sttlwa01.us.bb.gin.ntt.net</a> (129.250.5.44) 0.486 ms 0.614 ms <a href="http://ae-6.r20.sttlwa01.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-6.r20.sttlwa01.us.bb.gin.ntt.net</a> (129.250.5.42) 4.768 ms<br>
4 <a href="http://ae-3.r23.snjsca04.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-3.r23.snjsca04.us.bb.gin.ntt.net</a> (129.250.3.124) 18.836 ms <a href="http://ae-0.r20.sttlwa01.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-0.r20.sttlwa01.us.bb.gin.ntt.net</a> (129.250.2.53) 0.517 ms <a href="http://ae-3.r23.snjsca04.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-3.r23.snjsca04.us.bb.gin.ntt.net</a> (129.250.3.124) 19.138 ms<br>
5 <a href="http://ae-8.r21.dllstx09.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-8.r21.dllstx09.us.bb.gin.ntt.net</a> (129.250.4.155) 56.213 ms <a href="http://ae-3.r23.snjsca04.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-3.r23.snjsca04.us.bb.gin.ntt.net</a> (129.250.3.124) 17.589 ms 17.629 ms<br>
6 <a href="http://ae-8.r21.dllstx09.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-8.r21.dllstx09.us.bb.gin.ntt.net</a> (129.250.4.155) 57.752 ms <a href="http://ae-0.r20.dllstx09.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-0.r20.dllstx09.us.bb.gin.ntt.net</a> (129.250.2.58) 58.166 ms 56.714 ms<br>
7 <a href="http://ae-0.r20.dllstx09.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-0.r20.dllstx09.us.bb.gin.ntt.net</a> (129.250.2.58) 58.184 ms <a href="http://ae-6.r21.miamfl02.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-6.r21.miamfl02.us.bb.gin.ntt.net</a> (129.250.2.218) 85.956 ms 85.688 ms<br>
8 <a href="http://ae-2.r05.miamfl02.us.bb.gin.ntt.net" rel="noreferrer" target="_blank">ae-2.r05.miamfl02.us.bb.gin.ntt.net</a> (129.250.3.173) 91.359 ms 90.909 ms 89.239 ms<br>
9 <a href="http://xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net" rel="noreferrer" target="_blank">xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net</a> (129.250.194.126) 97.239 ms 94.473 ms 95.208 ms<br>
10 <a href="http://xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net" rel="noreferrer" target="_blank">xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net</a> (129.250.194.126) 93.121 ms <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 97.358 ms <a href="http://xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net" rel="noreferrer" target="_blank">xe-0-7-0-14.r05.miamfl02.us.ce.gin.ntt.net</a> (129.250.194.126) 96.673 ms<br>
11 <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 104.180 ms * *<br>
12 <a href="http://one.host-care.com" rel="noreferrer" target="_blank">one.host-care.com</a> (198.136.54.5) 87.755 ms 91.204 ms 89.433 ms<br>
<br>
* 2015-07-08 09:14:52 - traceroute to 198.136.54.5 (198.136.54.5), 30 hops max, 60 byte packets<br>
1 <a href="http://unassigned.psychz.net" rel="noreferrer" target="_blank">unassigned.psychz.net</a> (192.210.51.25) 0.724 ms 0.924 ms 1.138 ms<br>
2 10.99.99.5 (10.99.99.5) 0.357 ms 0.352 ms 0.333 ms<br>
3 <a href="http://v807.core1.lax2.he.net" rel="noreferrer" target="_blank">v807.core1.lax2.he.net</a> (66.220.10.121) 2.684 ms 2.896 ms 31.602 ms<br>
4 <a href="http://10ge16-3.core1.phx2.he.net" rel="noreferrer" target="_blank">10ge16-3.core1.phx2.he.net</a> (184.105.222.85) 9.951 ms 10.132 ms 23.325 ms<br>
5 <a href="http://10ge15-3.core1.dal1.he.net" rel="noreferrer" target="_blank">10ge15-3.core1.dal1.he.net</a> (184.105.222.78) 133.413 ms 133.613 ms 134.071 ms<br>
6 <a href="http://10ge1-3.core1.mia1.he.net" rel="noreferrer" target="_blank">10ge1-3.core1.mia1.he.net</a> (184.105.222.30) 166.614 ms 166.711 ms 167.647 ms<br>
7 * * *<br>
8 <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 81.489 ms 80.965 ms 80.898 ms<br>
9 <a href="http://one.host-care.com" rel="noreferrer" target="_blank">one.host-care.com</a> (198.136.54.5) 69.067 ms 69.722 ms 70.084 ms<br>
<br>
* 2015-07-08 09:14:49 - traceroute to 198.136.54.5 (198.136.54.5), 30 hops max, 60 byte packets<br>
1 23.92.24.3 (23.92.24.3) 0.425 ms 0.552 ms 0.696 ms<br>
2 <a href="http://10ge8-3.core3.fmt2.he.net" rel="noreferrer" target="_blank">10ge8-3.core3.fmt2.he.net</a> (64.71.132.137) 6.583 ms 6.607 ms 6.485 ms<br>
3 <a href="http://10ge3-1.core1.dal1.he.net" rel="noreferrer" target="_blank">10ge3-1.core1.dal1.he.net</a> (72.52.92.154) 47.933 ms 43.261 ms 48.014 ms<br>
4 <a href="http://10ge1-3.core1.mia1.he.net" rel="noreferrer" target="_blank">10ge1-3.core1.mia1.he.net</a> (184.105.222.30) 73.913 ms 73.955 ms 73.993 ms<br>
5 <a href="http://dimenoc.nota-miami.net" rel="noreferrer" target="_blank">dimenoc.nota-miami.net</a> (198.32.125.68) 81.595 ms 81.552 ms 81.614 ms<br>
6 <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 95.217 ms 94.739 ms 94.674 ms<br>
7 <a href="http://one.host-care.com" rel="noreferrer" target="_blank">one.host-care.com</a> (198.136.54.5) 81.899 ms 81.796 ms 81.948 ms<br>
<br>
* 2015-07-08 09:14:49 - traceroute to 198.136.54.5 (198.136.54.5), 30 hops max, 60 byte packets<br>
1 <a href="http://gw-r2.ptr.zerigo.net" rel="noreferrer" target="_blank">gw-r2.ptr.zerigo.net</a> (64.27.57.3) 0.775 ms 0.824 ms 0.867 ms<br>
2 72.18.158.145 (72.18.158.145) 1.070 ms 1.019 ms 1.033 ms<br>
3 <a href="http://vlan968.dist2.denver2.handynetworks.com" rel="noreferrer" target="_blank">vlan968.dist2.denver2.handynetworks.com</a> (68.71.128.210) 1.076 ms 1.047 ms 0.953 ms<br>
4 <a href="http://ae0-10.core1.handynetworks.com" rel="noreferrer" target="_blank">ae0-10.core1.handynetworks.com</a> (68.71.128.144) 0.388 ms 0.389 ms 0.327 ms<br>
5 <a href="http://ae0-14.border1.denver4.handynetworks.com" rel="noreferrer" target="_blank">ae0-14.border1.denver4.handynetworks.com</a> (68.71.128.69) 0.452 ms 0.433 ms 0.354 ms<br>
6 <a href="http://10ge14-7.core1.den1.he.net" rel="noreferrer" target="_blank">10ge14-7.core1.den1.he.net</a> (216.66.78.125) 4.697 ms 0.412 ms 0.424 ms<br>
7 <a href="http://10ge4-3.core1.chi1.he.net" rel="noreferrer" target="_blank">10ge4-3.core1.chi1.he.net</a> (184.105.81.81) 24.714 ms 24.713 ms 31.507 ms<br>
8 <a href="http://10ge3-2.core1.atl1.he.net" rel="noreferrer" target="_blank">10ge3-2.core1.atl1.he.net</a> (184.105.223.226) 54.905 ms 54.920 ms 52.729 ms<br>
9 <a href="http://10ge4-1.core1.mia1.he.net" rel="noreferrer" target="_blank">10ge4-1.core1.mia1.he.net</a> (72.52.92.54) 64.765 ms 61.342 ms 64.696 ms<br>
10 <a href="http://dimenoc.nota-miami.net" rel="noreferrer" target="_blank">dimenoc.nota-miami.net</a> (198.32.125.68) 68.408 ms 68.423 ms 65.640 ms<br>
11 <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 66.340 ms 73.892 ms 67.005 ms<br>
12 <a href="http://one.host-care.com" rel="noreferrer" target="_blank">one.host-care.com</a> (198.136.54.5) 67.949 ms 69.086 ms 66.802 ms<br>
<br>
* 2015-07-08 09:14:45 - traceroute to 198.136.54.5 (198.136.54.5), 30 hops max, 60 byte packets<br>
1 <a href="http://96.44.136.1.static.quadranet.com" rel="noreferrer" target="_blank">96.44.136.1.static.quadranet.com</a> (96.44.136.1) 0.676 ms 0.624 ms 0.803 ms<br>
2 <a href="http://colo-lax13.as8100.net" rel="noreferrer" target="_blank">colo-lax13.as8100.net</a> (96.44.180.97) 0.521 ms 0.511 ms 0.486 ms<br>
3 <a href="http://bboi-quadranet.bboi.net" rel="noreferrer" target="_blank">bboi-quadranet.bboi.net</a> (66.186.192.149) 0.467 ms 0.649 ms 0.608 ms<br>
4 <a href="http://phx-ten2-1-la-ten3-3.bboi.net" rel="noreferrer" target="_blank">phx-ten2-1-la-ten3-3.bboi.net</a> (64.127.128.146) 9.090 ms 9.199 ms 9.253 ms<br>
5 64.127.128.178 (64.127.128.178) 28.129 ms 28.111 ms 28.086 ms<br>
6 64.127.128.176 (64.127.128.176) 42.211 ms 42.030 ms 42.093 ms<br>
7 <a href="http://atl-ten3-2-nsh-ten4-1.bboi.net" rel="noreferrer" target="_blank">atl-ten3-2-nsh-ten4-1.bboi.net</a> (64.127.130.57) 49.172 ms 49.109 ms 49.086 ms<br>
8 <a href="http://boc-ten1-4-atl-ten2-6.bboi.net" rel="noreferrer" target="_blank">boc-ten1-4-atl-ten2-6.bboi.net</a> (66.216.1.254) 62.032 ms 62.094 ms 62.092 ms<br>
9 <a href="http://mia-ten3-1-boc-ten1-5.bboi.net" rel="noreferrer" target="_blank">mia-ten3-1-boc-ten1-5.bboi.net</a> (66.216.1.245) 63.283 ms 63.415 ms 63.400 ms<br>
10 <a href="http://dimenoc.nota-miami.net" rel="noreferrer" target="_blank">dimenoc.nota-miami.net</a> (198.32.125.68) 70.753 ms 70.860 ms 70.836 ms<br>
11 <a href="http://xe-1-2-core1.orl.hostdime.com" rel="noreferrer" target="_blank">xe-1-2-core1.orl.hostdime.com</a> (72.29.88.34) 187.554 ms 187.552 ms 70.781 ms<br>
12 <a href="http://one.host-care.com" rel="noreferrer" target="_blank">one.host-care.com</a> (198.136.54.5) 71.453 ms 71.021 ms 71.388 ms<br>
<br>
* 2015-07-08 09:14:39 - Outage confirmed by Seattle, Denver, Seattle 2<br>
* 2015-07-08 09:13:29 - DNS Name - <a href="http://ns1.host-care.com" rel="noreferrer" target="_blank">ns1.host-care.com</a> outage cause: Timeout<br>
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=============================================================================<br>
Copyright 2012 Panopta LLC. All Rights Reserved.<br>
</div><br></div>
</div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr">Ravindra Bagul<br>Sr. System Administrator<br>Jasmax Technology Pvt. Ltd.<br>Mobile: +91 9923285124</div></div>
</div></div></div></div></div></div>