[Pdns-users] Intermittent SERVFAIL Response

bert hubert bert.hubert at powerdns.com
Tue Aug 18 14:35:18 UTC 2015


On Tue, Aug 18, 2015 at 10:33:15AM -0400, Scott Hollenbeck wrote:
> I'm running PowerDNS Recursor 3.7.3 on a pair of Ubuntu 14.04.3 LTS servers.
> I'm getting intermittent SERVFAIL responses on both servers to queries for a
> particular name. Could someone please help me understand what might be
> causing these failures? Here are examples of the SERVFAIL responses I'm
> seeing on one of the servers:

Hi Scott,

Can you repeat with trace-regex turned on for this domain? Also, asking ANY
queries confuses things, could you try 'A' queries?

https://doc.powerdns.com/md/recursor/running/ has details on trace-regex.

Thanks!

	Bert

> 
> $ dig @localhost www.concoursmustang.com any
> 
> ; <<>> DiG 9.9.5-3ubuntu0.4-Ubuntu <<>> @localhost www.concoursmustang.com
> any
> ; (1 server found)
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 23134
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;www.concoursmustang.com.       IN      ANY
> 
> ;; Query time: 3004 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Aug 18 09:31:23 EDT 2015
> ;; MSG SIZE  rcvd: 41
> 
> $ dig @localhost www.concoursmustang.com a
> 
> ; <<>> DiG 9.9.5-3ubuntu0.4-Ubuntu <<>> @localhost www.concoursmustang.com a
> ; (1 server found)
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 29329
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;www.concoursmustang.com.       IN      A
> 
> ;; Query time: 3003 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Aug 18 09:36:28 EDT 2015
> ;; MSG SIZE  rcvd: 41
> 
> A successful result for a different domain:
> 
> $ dig @localhost powerdns.com a
> 
> ; <<>> DiG 9.9.5-3ubuntu0.4-Ubuntu <<>> @localhost powerdns.com a
> ; (1 server found)
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 53794
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;powerdns.com.                  IN      A
> 
> ;; ANSWER SECTION:
> powerdns.com.           40190   IN      A       82.94.213.34
> 
> ;; Query time: 1 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Aug 18 09:41:27 EDT 2015
> ;; MSG SIZE  rcvd: 46
> 
> Successful queries on the second server:
> 
> $ dig @localhost www.concoursmustang.com a
> 
> ; <<>> DiG 9.9.5-3ubuntu0.4-Ubuntu <<>> @localhost www.concoursmustang.com a
> ; (1 server found)
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40855
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;www.concoursmustang.com.       IN      A
> 
> ;; ANSWER SECTION:
> www.concoursmustang.com. 14400  IN      CNAME   concoursmustang.com.
> concoursmustang.com.    14400   IN      A       70.40.195.107
> 
> ;; Query time: 64 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Aug 18 09:35:55 EDT 2015
> ;; MSG SIZE  rcvd: 71
> 
> $ dig @localhost www.concoursmustang.com any
> 
> ; <<>> DiG 9.9.5-3ubuntu0.4-Ubuntu <<>> @localhost www.concoursmustang.com
> any
> ; (1 server found)
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6474
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;www.concoursmustang.com.       IN      ANY
> 
> ;; ANSWER SECTION:
> www.concoursmustang.com. 14385  IN      CNAME   concoursmustang.com.
> concoursmustang.com.    40278   IN      NS      ns2.hostmonster.com.
> concoursmustang.com.    14385   IN      A       70.40.195.107
> concoursmustang.com.    40278   IN      NS      ns1.hostmonster.com.
> 
> ;; Query time: 0 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Aug 18 09:36:10 EDT 2015
> ;; MSG SIZE  rcvd: 119
> 
> These servers are configured similarly. Both are configured to accept
> queries only from machines on my local network.
> 
> Thanks,
> Scott
> 
> 
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